Practical Care

Personal Care

Support Objectives

Offer skilled care to enable people who live in their own homes to achieve their optimum state of health and well-being.
Treat all people who work for and are supported by lettershanner and all people who visit with respect at all times.
Uphold the human and citizenship rights of all who we support, and who visit them.
Support individual choice and personal decision-making as the right of all service users.
Respect and encourage the right of independence of all service users.
Recognise the individual uniqueness of service users, and visitors, and treat them with dignity and respect at all times.
Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.
Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of service users.
Lettershanner is committed to supporting vulnerable people so that they can continue their lives with dignity and independence and be participating members of their own communities, because of this in the first instance lettershanner is committed to meeting the needs of those people entrusted to our care.

On behalf of the owner of Lettershanner and all of the staff we welcome you, your family and your friends.

We hope you will be happy with the services we will provide, and work with you to continue to enjoy your current recreational and social pastimes and contacts in addition to those which we can offer you after joining us.